Terms + Conditions

Terms of Service

All clients of HeyHeyDesigns must comply with the following:

Payment:

All payments are handled through Paypal. (if you do not have a Paypal account, it can still be used to make payments).

No Use in Trademark or Logo. Image/s may not be used content as part of a trademark, design mark, tradename, business name, service mark, or logo.

No False Representation of Authorship. You may not falsely represent that you are the original creator of a work that is made up largely of artist’s content.

No Standalone File Use. You may not use content in any way that allows others to download, extract, or redistribute content as a standalone file (meaning just the content file itself, separate from the project or end use).

Commercial Use: “If the usage of an image is part of the process directly or indirectly, of making you money, then it is generally considered commercial use.”

Designer Availability:

I answer emails as often as possible but responses are not always every day which is normal.  Please note that I am based out of San Diego California and my hours are based on PST.

Since every client’s design needs and communication styles are different, turn around times are estimates only.

Revisions:

During the design process I do make revisions because I want you to love the art! Very large revisions and/or excessive small revisions may incur extra fees but clients are advised beforehand.  Once a design has been emailed to a client in its final format, any changes (ie color changes, design changes, etc.) requested/made will incur an editing fee of $20 per hour, 1 hour minimum.

 

loss/damages:

Any losses or damages to a client’s design(s) once it has been emailed are not the responsibility of HeyHeyIllustrations or HeyHeyDesigns. In the event a client loses their design and requests a replacement, there is a storage/sending fee of $20.

portfolio:

I do display client image(s) on my various social media portfolios.  If your design is a gift or logo and you do not wish to have it displayed until after they are set up on your website, or your recipient has seen the work please let me know.

refunds:

Due to the nature of design work, I currently do not offer refunds on designs I’ve already started working on.  If work has not begun on your design, I will happily offer a refund of your consultation fee minus any Paypal service/checkout fees and/or illustration fees (if applicable).

* HEYHEYILLUSTRATIONS RESERVES THE RIGHT TO DISCONTINUE OR REFUSE SERVICE TO ANYONE AT ANY TIME FOR ANY REASON.

*  HEYHEYILLUSTRATIONS RESERVES THE RIGHT TO AMEND OR ALTER THE ABOVE POLICIES AT ANY GIVEN TIME WITHOUT NOTICE.